Best Practices
- Catalog first, then menus — The catalog is your brand-wide master product list. Menu items link to catalog products.
- Use enrichment files when available — A Dutchie Inventory + Catalog combo gives the best results.
- Save your import profile after the first import. Future imports with the same format skip the mapping step.
- Review "Not in CSV" carefully during menu re-imports. Products removed from your POS probably need to be hidden.
Common Questions
- Will importing create duplicates? No. The system checks by external ID, SKU, and name.
- Can I import more than once? Yes. Re-importing is safe. The system shows what's new, changed, and missing.
- What if my CSV format isn't recognized? As long as columns have recognizable headers (name, price, category, etc.), the system will attempt to map them.