FourTwenty Support

Orders & Fulfillment

What Customers See at Checkout

Understand the information customers provide and the disclaimers they see.

Understanding what customers experience at checkout helps you know what information you'll receive with each order.

All Orders Require

  • State ID or passport (uploaded image)
  • First name, last name
  • Phone number
  • Date of birth (validated: 18+ for medical, 21+ for recreational)

Medical Locations Additionally Require

  • Medical card (uploaded image)
  • Card number, expiration date, issuing state

Delivery Orders Additionally Require

  • Full delivery address (validated against your delivery radius)

Disclaimers Shown to Customers

  • "This is a reservation request, not a completed purchase"
  • "The dispensary will contact you to confirm availability"
  • "We do not process any payments"
  • "Discounts and deals will be applied in-person at checkout"

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