Status Flow
Every order follows this path:
Pending → Reserved → Complete
At any point before completion, an order can be moved to Cancelled.
Status Definitions
| Status | What it means | Action needed |
|---|---|---|
| Pending | Customer submitted the request. Waiting for your review. | Review items, confirm availability, click "Move to Reserved" |
| Reserved | You've confirmed the order. Items are set aside. | Fulfill the order, then click "Move to Complete" |
| Complete | Order fulfilled. Done. | Nothing — end state |
| Cancelled | Order was cancelled by you. | Nothing further. Adjust stock manually if needed. |